EZ Sync at Cursor feature may be an alternative to using the EZ Sync feature. When attempting to synchronize the audio playback of an associated audio file (not the realtime file's audio file), you can play the audio and while the audio is playing, position your cursor anywhere in the file. When you hear the audio playback for that portion of the file, use the EZ Sync at Cursor command. The EZ Sync at Cursor command is available from the Tools and then Audio menu.
Open the transcript and associate the audio, if not already done.
Position your cursor anywhere in the file and play the audio. You can move your cursor around the file while the audio is playing in order to find the exact location.
When you hear the audio playback for the portion of the file at the cursor location, select Tools, Audio, EZ Sync at Cursor (Alt-t, a, s).
If the audio does not remain synced as you progress through the transcript, simply repeat these steps to re-sync the audio.